Privacy Policy

 

Defined Terms

  • Company – Konenki Menopause Solutions

  • Websitewww.konenkims.com

  • Privacy Officer – Paula Brown, Founder

This policy applies to all interactions with our website and services. By using our website, you consent to this policy.


 

1. Privacy Policy Overview

We collect, use, process, and share information you provide when using our services. This Privacy Policy explains how we handle your data, and by using our website, you agree to the terms of this policy. Please read it carefully and review any updates.

This policy may be updated from time to time to reflect changes in our practices or applicable laws. Please review this policy regularly to stay informed about how we protect your data. If you have any questions, contact us at [email protected].


 

2. Children’s Privacy

Our services are not intended for children under the age of 18. Minors should not provide any personal information or use public discussion areas, forums, or chats. If we discover that we’ve collected personal information from a minor, we will delete it immediately. Minors under 18 are not permitted to make purchases or obtain coupons or codes through the services.

If a child has submitted personally identifiable information, a parent or guardian may contact us to have it deleted from our records.


 

3. What Categories of Information We May Process

We may collect the following categories of information:

  • Personal Details: Name, email, username, and health-related information (with consent)

  • Demographic Information: Gender, age, job title, etc.

  • Contact Information: Mailing address, phone number, email, social media profiles

  • Health Data: With explicit consent, information relevant to perimenopause or related health topics

  • Online Data: IP address, cookies, device IDs, browsing activity

We may also collect data through cookies, web beacons, pixel tags, and similar technologies.

Anonymous Data Collection: We may collect IP addresses to diagnose server issues, administer the Website, and display content according to user preferences. This data does not personally identify you.


 

4. How We Collect Information

We collect information from the following sources:

  • Data You Provide: Contact forms, newsletter sign-ups, purchases

  • Relationship Data: Ongoing communications and services

  • Publicly Available Data: Posts on public forums or social media

  • Third-Party Data: Affiliates, social media platforms, public records


 

5. Purposes for Which We May Process Your Information

We use your data for the following purposes:

  • Provision of Services: Managing accounts, customer support, and service delivery

  • Marketing: Sending communications about our services, promotions, and updates (with your consent)

  • Legal Compliance: To comply with laws, prevent fraud, and protect our rights

  • Advertising: Delivering personalized ads and measuring effectiveness

  • Business Operations: Research, analytics, and operational efficiency


 

6. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies to enhance your experience, analyze usage, and deliver targeted ads. These tools may collect information about your device, browsing activity, and interaction with the site.

You can manage your cookie preferences in your browser settings. We also use web beacons to track email open rates and link clicks.


7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet transmission is entirely secure. You are responsible for safeguarding your login credentials.

Security Policy: We use technical and organizational measures to secure your data. In the event of a breach, you will be notified as soon as possible.


8. Data Retention

We retain your personal information only as long as needed to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time.

Data Minimization: We only collect what is necessary to provide our services.


9. Your Rights With Respect to Your Personal Information

You have the right to:

  • Access: Request a copy of the personal data we hold

  • Correct: Fix inaccurate or incomplete information

  • Delete: Ask us to erase your personal data

  • Withdraw Consent: Revoke consent where applicable

  • Object: Object to data processing for marketing or other legitimate purposes

  • Data Portability: Request a copy of your data in a structured format

For California and EU residents, additional rights apply under CCPA and GDPR, respectively.


10. Disclosure to Third Parties

We do not sell your personal information. However, we may share it under the following conditions:

  • Service Providers: For payments, technical support, and operations

  • Legal Compliance: To fulfill legal requirements or respond to requests

  • Business Transfers: In the event of a merger, acquisition, or sale of assets

  • Third-Party Advertisers: To deliver relevant ads (with your consent)


11. Changes to This Privacy Policy

We may update this policy from time to time. Major changes will be communicated via email or a prominent notice on our site. Continued use of our services after changes constitutes your agreement to the revised policy.


12. Contact Information

For questions or to exercise your rights, contact:

Paula Brown, Founder
Email: [email protected]


13. California Residents’ Rights (CCPA)

Under the California Consumer Privacy Act, California residents may request:

  • Access: A copy of your personal information collected in the last 12 months

  • Deletion: Erasure of your personal information

  • Opt-Out: Stop the sharing of your information for marketing purposes

To make a request, email us at [email protected].

 

SMS Communications & Mobile Information Policy

Konenki Menopause Solutions is committed to protecting your privacy. This policy outlines how we collect, use, and protect your information when you opt in to receive SMS (text) messages from us.

By providing your phone number through our website forms, event registrations, or other opt-in methods, you consent to receive text messages from Konenki Menopause Solutions LLC. These messages may include, but are not limited to:

  • Event reminders and updates
  • Appointment confirmations or follow-ups
  • Marketing and promotional communications
  • Educational content related to menopause and midlife health
  • Service-related notifications and concierge support communications

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly.

 

Mobile Information Sharing Policy

We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share your information with trusted subcontractors or service providers (such as customer support platforms or messaging service providers) solely for the purpose of delivering services on our behalf, and not for their independent marketing use.

Consent & Opt-In

Users opt in to receive SMS messages by:

  • Selecting a checkbox on our website forms indicating consent to receive text messages, and/or
  • Providing their phone number in connection with a service, event registration, or consultation request where SMS communication is clearly disclosed

Opt-in consent language is presented clearly at the point of collection and is not a condition of purchase.

 

Data Use & Protection

Your phone number and associated personal information will be used only in accordance with this Privacy Policy and will be protected using reasonable administrative, technical, and physical safeguards.

Changes to This Policy

We may update this policy periodically. Updates will be posted to our website, and continued use of SMS communications constitutes acceptance of those changes.

Contact Us

If you have any questions about this policy or your data, please contact us at: [email protected]

 

Wait.. Don't Forget Your Menopause Navigator!

A guide and checklist to help you navigate..

By signing up, you agree to receive emails from us. 

Wait.. Don't Forget Your Menopause Navigator!

A guide and checklist to help you navigate..

By signing up, you agree to receive emails from us.